Ashcroft House Inn Policies

Rich in Hospitality and graciously luxurious

At Ashcroft House Inn we know how important and complex it is to arrange all your travel plans. If there is anything we can do to assist in your arrangements please email or call. We want your Victoria BC adventure to be as perfect as you imagine.

We love hosting our guests and helping to create the perfect vacation.

As a small property working hard to achieve the level of service we offer we ask that you read our guidelines and cancellation policy.

  • Check in 4-6pm. We can easily accommodate another time but only if pre-arranged.
  • Check out by 11 am (luggage storage is simplified for late departures)
  • Children twelve and older are welcome
  • Smoking is permitted outside only
  • We regret we are not set up for pets
  • Visa, MasterCard, debit, cash accepted

Cancellation Policy

As a very small business all our reservations affect our ability to continue to serve you. So that we may be fortunate enough to be hosting guests in the years to come we have had to implement the following cancellation policy. Please read this carefully.

All reservations are subject to our 14 day cancellation policy.

  • Less that 14 days notice of cancellation, there will be a charge of one room night
  • Less than 7 days notice of cancellation will be charged one room night plus the balance of the full reservation. We will endeavour to re-rent the room for you and if successful we will rebate the income received for the balance of the reservation.
  • Any reservation of more than 7 room nights and multiple room bookings may be subject to a deposit. We will inform you within 24 hours of the reservation. This deposit is non- refundable unless we are able to re-rent the room.

Book Your Room Now

Sheldon Room

Welcome to our Sheldon Room it is decorated with an impressively comfortable king size bed that will have you sleeping on a cloud! There are 2 wingback chairs with ottomans to relax in while enjoying...
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Orchid Suite

The Orchid Suite has it all, sinking into the big comfy king size bed at the end of the day is just one of the special touches! Relax read and plan the next days adventure warmed in the comfort of the...
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Canterbury Room

The Canterbury room is comfortably set up with a queen bed and pretty leather loveseat to curl up on with a good book! You also have your own private 3 piece ensuite with a shower. You will find compl...
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